Privacy Policy

1. Data we collect

We may collect registration data such as your name, email, phone number, company and information needed to manage your access. We may also record technical usage data such as IP address, browser, pages visited and security logs.

2. How we use data

We use data to create and manage accounts, provide SyncWall, offer support, prevent fraud, comply with legal obligations and improve the platform experience. Marketing communications are sent only when there is an applicable legal basis.

3. Google sign-in

When you choose to sign in with your Google account, we receive only the information authorized during that process, such as your name, email and account identifier. We do not receive or store your Google password.

4. Payments

Paid subscriptions are processed by Stripe. Full card details are entered directly in Stripe's secure environment and are not stored by SyncWall.

5. Chat support

Online support is provided through Crisp. When you use the chat, Crisp may process conversation content and technical connection data needed to provide support. Use this channel only for support-related information and avoid sending passwords or sensitive data.

6. Sharing and security

We share data only with providers essential to operating the service, such as authentication, hosting, payment and support providers, or when required by law. We adopt appropriate administrative and technical measures to protect information.

7. Retention and your rights

We retain data for the period necessary for the purposes described and to comply with legal obligations. Under applicable law, you may request confirmation of processing, access, correction, anonymization, deletion or information about data sharing, where applicable.

Analytics cookies

With your permission, we use Google Analytics to measure visits and actions such as exploring the demo, signing up, submitting a form and completing a verified purchase. We may store the landing page, source and campaign in your browser for up to 30 days. We do not send passwords, access tokens or form contents in these events.

You can accept or decline analytics in the cookie notice and change your choice at any time.

8. Changes to this Policy

We may update this Policy to reflect changes to SyncWall or the law. The current version will always be available on this page with its last update date.

9. Contact

For privacy questions or requests related to your data, contact us through the support channel provided in SyncWall.